COVID and Delivery Update
Dear Valued Customer,
Due to the Covid-19 pandemic,you may experience delivery delays but we are committed to getting your order to you as soon as possible.
Our top priority is the safety of our customers and team members. In light of current uncertainty surrounding the outbreak of COVID-19, we are taking all necessary steps to follow the World Health Organization guidelines, and doing everything in our power to ensure that all health and hygiene standards are adhered to:
1. In our warehouse, gloves and masks are required to be worn by anyone.
2. All parcels are checked in for shipping and assigned a courier with PPE worn
Australia Post, Star Track and all our courier services are experiencing delays with the increased number of parcels being sent. Please be patient.
To create the best possible experience for you in the current environment, we are operating with vigilance, compassion and care so that we can manage through this difficult time together. As always, thank you for being such a loyal customer. Please take care of yourselves and your family.
Be safe! We’re with you.
Guinea Pigs Australia Team